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How link ziatogel Protects Your Personal Data

At link ziatogel, your personal data belongs to you — we collect only what your account and transactions require, and we never sell or share it with third…

No third-party data sellingDANA, OVO, GoPay & QRIS transaction privacyAccount data retention transparencyRight to request data deletion24/7 privacy support channel
link ziatogel How link ziatogel Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

If you have a question about your personal data, want to know what we hold, or need to submit a deletion request, our privacy support team…

Live Chat Start a live chat session from any page on linkziatogel.
Email Support Send your privacy request to our dedicated email address.
Privacy Request Form Use the structured Privacy Request Form inside your account dashboard under Settings → Privacy.
DATA HANDLING STANDARDS

Six Ways We Keep Your Information Secure

Protecting your account data is a continuous operational commitment at link ziatogel, not a one-time checkbox.

Encrypted Data Storage

All personal and financial data we hold is encrypted at rest using AES-256 standards. This covers your account profile, payment references for DANA, OVO, GoPay and QRIS, and your session history.

Cookie Management

We use session cookies to keep you logged in and analytical cookies to improve page performance. You can review and withdraw cookie consent at any time through the Cookie Preferences panel in your account settings.

Account Security Alerts

Every login from an unrecognised device triggers an automatic email alert to your registered address. If you did not initiate the login, you can freeze your account from that same email in one click.

Data Retention Policy

Account profile data is kept for the duration of your active account plus two years after closure. Transaction records linked to QRIS or bank transfer payments are retained for five years per financial regulation requirements.

Third-Party Data Sharing

We share your data only with payment processors such as DANA, OVO, GoPay and QRIS to execute transactions, and with fraud-prevention partners. We never share your data with advertisers or data brokers.

Your Right to Access and Correct

You can view, correct, or request deletion of your personal data at any time. Submit a request through the Privacy Form in your dashboard and our team will confirm the action within 24 hours on business days.

Frequently Asked Privacy Questions

The questions below cover the situations our account holders ask about most often — from what data we collect at registration to how you can close your account and have your records removed. If your question is not listed here, our live chat team can answer it within minutes any time of day.

We collect your full name, email address, phone number, and date of birth at registration. When you add a payment method such as DANA or OVO, we also store a tokenised reference — never the raw account credentials — to process your deposits and withdrawals.

Transaction records, including all deposits and withdrawals processed through DANA, OVO, GoPay and QRIS, are retained for a minimum of five years. This period is set to meet financial record-keeping obligations. After account closure, profile data is held for two additional years.

Yes. Submit a data access request through the Privacy Request Form in your account dashboard under Settings → Privacy. We will compile and deliver a summary of your stored data to your registered email address within 48 hours of receiving the request.

We share your data only with the payment processors you use — DANA, OVO, GoPay, QRIS — and with fraud-prevention partners. We do not sell your data to advertisers, data brokers, or any unrelated third party, where local law permits such restrictions.

To request deletion, go to Settings → Privacy in your account dashboard and submit a Deletion Request. Our data team will confirm the removal of your personal profile within 30 days. Transaction records may be retained longer depending on local law.

We use session cookies to maintain your login and analytical cookies to monitor page load performance. Advertising cookies are not placed on your device without consent. You can manage or withdraw your cookie consent from the Cookie Preferences panel inside your account at any time.

If you receive an unrecognised login alert by email, click the freeze link in that message to lock your account immediately. Then contact our live chat team, available 24 hours a day, so we can investigate the session and secure your account data without delay.